Frequently Asked Questions

Everything you need to know about your DERYAN shopping experience.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to the carrier's website. You can also track your status directly in your DERYAN account dashboard.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the garments are in their original condition to qualify for a full refund.

Do you offer international shipping?

Yes, DERYAN ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

How do I find the right size?

Each product page features a detailed size guide. Since fit can vary between styles, we recommend checking the specific measurements provided for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

Are your materials sustainably sourced?

DERYAN is committed to ethical fashion. We prioritize high-quality fabrics and work with manufacturers who adhere to fair labor practices and environmental standards.